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Breastfeeding A-Z : Terminology and Telephone Triage
This book was developed to provide nurses, physicians, nutritionists, breastfeeding peer counselors, and lactation care providers with and evidence-based reference about common brestfeeding terms and issues that may present in telephone calls. The need for such a tool emerged as a result of our experiences answering calls on the Cape and Island Breastfeeding Warmline, and counseling mothers in person at the Center for Breastfeeding, which serves Barnstable, Dukes, and Nantucker counties in Massachusetts, United States. <br> <br> Helping women with their breastfeeding concerns is a complex process. That complexity is amplified when the telephone answerer cannot see the mother or the baby, and the mothers description of the situation may be inadequate.
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