Communication Skills for The Healthcare Profesional

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Communication Skills for The Healthcare Profesional

Laurie Kelly McCorry - Nama Orang;

Today, poor communication is the single most common reason for patient complaints againts healthcare professionals. One caanot overstate the importance of having good communication skills in any of the allied health professions. The healthcare provider who has strong communication has been shown to improve patient satisfaction, patient compliance, and patient health outcomes. Recent studies have indicated that many patients value the communication skills of their healthcare provider even higher than the providers technical skills. Senior clinicians and managers across the healthcare industry routinely attribute their success to their having been effective communicators.

Ketersediaan — Fakultas Kesehatan Masyarakat

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Judul Seri: -
No. Panggil: 610.696/MCC/C
Penerbit: : Wolter Kluwer., 2011
Deskripsi Fisik: 251
Bahasa: Indonesia
ISBN/ISSN: 978-1-58255-824-1
Klasifikasi: 610.696/MCC/C
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